Privacy

How we handle
your details.

What you share

Our quote form asks for your project details, whether the project is residential or commercial, installation location, timeline, budget, name, email address, and phone number. Please do not send payment details or sensitive personal information.

Why we ask

We use the information you provide to respond to your enquiry and discuss your sauna project. Valid submissions are saved in our database before we attempt to send an email notification to Carolina Saunas. Your enquiry stays saved even if the email notification fails. You will see a confirmation and a reference only after your enquiry has been saved.

If a request cannot be sent

Your form entries remain on the page so you can retry. They are not saved in your browser’s local storage. If there is an error, please call or email us directly. An error message is not confirmation that a request was received.

Spam protection

The form uses a hidden spam-check field, submission references, and server-side protections to help prevent abuse. Technical request information may be processed to keep the service secure.

Questions about your information

To ask about information you have shared or request that it be removed from our enquiry correspondence, contact Carolina Saunas using the details below.